Chevrolet Cruze Owners Manual: Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Limited.
Call Transport Canada at 1-800-333-05 ...
Other materials:
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's sales or service departments. Sometimes, however,
despite the best intentions of all concerned, ...
Engine Air Cleaner/Filter
When to Inspect the Engine Air Cleaner/Filter
Inspect the air cleaner/filter at the scheduled maintenance intervals and replace
it at the first oil change after each 80 000 km (50,000 mi) interval. If you are
driving in dusty/dirty conditions, inspect the filter at each engine oil change.
How ...
Repairs and Inspections Required After a Collision
Warning: Restraint systems can be damaged in a collision. To help
avoid injury and ensure that all parts in need of replacement are
replaced:
Replace any seat belt system that was in use during the
collision serious enough to deploy any automatic restraint device such as
air
bags and ...
