Chevrolet Cruze Infotainment System: Voice Recognition

Voice recognition allows for hands-free operation of the infotainment system features.

Voice recognition can be used when the radio is on or when Retained Accessory Power (RAP) is active.

See “Retained Accessory Power (RAP)” in the owner manual. The system maintains a minimum volume level.

sing Voice Recognition

1. Press on the steering wheel. The audio system mutes.

A voice prompt states, “Please say a command.” Wait until the tone is heard before speaking.

If there is no tone, make sure that the volume is turned up.

While voice recognition is active, the system displays a g symbol in the top right of the screen.

2. Clearly speak one of the commands listed later in this section.

Press twice on the steering wheel to skip the voice prompt messages.

Canceling Voice Recognition

1. Press and release on the steering wheel control to cancel a command, if the system response does not match the voice command, or say “Goodbye” or “Cancel.” 2. The system replies, “Goodbye.”

Helpful Hints for Speaking Commands

• When multiple commands are available, choose the command that works best for you.

• Words in parentheses are optional. For example, for the command “Tune FM (frequency),” saying “Tune FM 87.7” or “Tune FM” are both valid commands.

• When the command is recognized, the system will either perform the function or ask to confirm the choice.

• When the system does not recognize the command, the system says “pardon.” • If experiencing difficulty with the system recognizing a command, confirm that the command is correct. Try saying the command clearly or wait for a brief moment after the tone.

• Background noise such as a climate control fan positioned on high, open windows, and very loud outside noises, even if the windows are closed, can cause voice commands to be misunderstood.

• The system is able to recognize commands in different languages, such as English, Canadian French, and Spanish.

The system only recognizes commands based on the language selected.

• To increase or decrease the voice volume during a voice recognition session, turn the volume knob of the radio, or press the volume steering wheel control. If the volume is adjusted during a voice recognition session, a Volume bar appears on the screen showing the voice volume level as it is being adjusted. This also changes the volume of the guidance prompts.

• When using navigation commands, take the time to become familiar with the address. Long delays when giving the address can result in the system not recognizing the address or routing to different location than intended.

• When providing the house number portion of the address, the system recognizes both digit format and numerical text. An example would be to say, “3-0-0-0-1” or “Thirty Thousand One.”
• If the system provides destination in another country on several attempts, say the “Change Country” command and say the country of interest. The country default is the United States. To enter a destination in Canada or Mexico, the country will first have to be changed in the system.

Voice Recognition Help

To enter the help playback session, clearly speak one of the help commands.

Help

: The system plays back more specific help commands such as Radio Settings for the user to choose from.

Radio

: Use this command to learn about how to select a band (AM, FM, or XM), and how to change radio stations by speaking frequency numbers.

Phone

: Use this command to learn about how to dial, pair a device, or delete a device.

My Media

: Use this command to learn how to play specific tracks, artists, albums, devices connected to the USB port, or to change sources.

Settings

: Use this command to learn about how to turn Verbose on or off, or set the language.

Voice Recognition Commands

The following list shows the voice commands available for the infotainment system with a brief description of each. The commands are listed with the optional words in parentheses. To use the voice commands, see the previous instructions.

Radio Commands

Tune AM, Tune FM, Tune XM, Tune Pandora, Tune Stitcher:

Instructs the system to go to the specific band and the last station.

Tune AM (frequency), Tune FM (frequency), Tune XM (station number), or Tune XM (station name):

Instructs the system to go to the specific station.

Thumbs Up:

Instructs the system to give the current song or station a thumbs up in Pandora or Stitcher.

Thumbs Down: Instructs the system to give the current song or station a thumbs down in Pandora or Stitcher.

Phone Commands

Dial or Call (phone number or contact):

Instructs the system to start a phone call. For example, say “Dial 1 248 123 4567.” To call a phone book contact, say “Dial” or “Call,” say the name and location, and then say “Dial.” For example, say “Call John at Home” or “Call John at Work.” If a number is not recognized, the first number in the list will be called.

Pair or Connect:

Instructs the system to begin pairing a device.

Digit Dial:

Instructs the system to dial a phone number one digit at a time. After saying the digits, say “Dial.” Redial or Redial Last Number:

Instructs the system to dial the last phone number called.

Select Device or Change Phone:

Instructs the system to switch to a different paired device. The device must be selected from the screen or using the MENU/SEL or MENU knob.

Delete Device:

Instructs the system to delete a paired device.

My Media Commands

CD, AUX, USB, or Bluetooth Audio:

Instructs the system to change the source.

Play CD:

Instructs the system to play a CD. For example, say “Play CD.” The following commands only apply to USB, iPod, iPhone sources. They are supported after the device has been indexed.

Play Artist (artist name):

Instructs the system to play songs by a specific artist. For example, say “Play Artist <artist name>.” Play Album (album title):

Instructs the system to play a specific album.

Play Song (song title):

Instructs the system to play a specific song.

Play Genre (genre name):

Instructs the system to play songs of a particular genre.

Search Artist (artist name):

Instructs the system to show a list of all songs by a specific artist. For example, say "Search Artist <artist name>.”

Search Composer (composer name):

Instructs the system to show a list of all songs by a specific composer. For example, say "Search Composer <composer name>.” Search Album (album name):

Instructs the system to show a list of all songs by a specific album. For example, say "Search Album <album name>.” Search Genre (genre name):

Instructs the system to show a list of all songs for a specific genre. For example, say "Search Genre <genre name>.” Search Folder (folder name):

Instructs the system to show a list of all songs in a specific folder. For example, say "Search folder <folder name>.” Search Playlist (playlist name):

Instructs the system to show a list of all songs in a specific playlist. For example, say "Search playlist <playlist name>.” Search Audiobook (audiobook name):

Instructs the system to show a list of all tracks in a specific audiobook. For example, say "Search audiobook <audiobook name>.” Search Playlist (playlist name):

Instructs the system to show a list of all songs in a specific playlist. For example, say "Search playlist <playlist name>.” Search Podcast (podcast name):

Instructs the system to show a list of all tracks in a specific podcast. For example, say "Search podcast <podcast name>.” More Like This:

Instructs the system to create a playlist of tracks similar to the current track playing.

Settings Commands

Verbose (set) on (mode), Verbose (set) off (mode):

Instructs the system to turn voice prompts on or off. When off, this feature turns off voice prompts.

Language (language):

Instructs the system to set the language.

List Devices: Instructs the system to give a list of devices to use.

Other Commands Goodbye:

Instructs the system to end a phone call or voice recognition.

Cancel:

Instructs the system to cancel an action.

Go Back, Back, Previous:

Instructs the system to go back to a prior menu.

Main Menu:

Instructs the system to go to the main menu.

Yes, Yep, Yup, Ya, Sure, Right, Correct, OK, Positive, You Got it, Probably, You Bet:

These can be used to say “Yes.” No, Nope, Na, No way, Wrong, Incorrect, Negative, Not really, No I said, No I Did Not, No I Do Not:

These can be used to say “No.”

Next Page, Page Down:

Instructs the system to scroll forward one page in a list.

Previous Page, Page Up

: Instructs the system to scroll back one page in a list.

Navigation Commands (If Equipped)

To activate the navigation voice recognition: 1. Press b / g on the steering wheel. The audio system mutes.

A voice prompt says, “Please say a command.” Wait until the tone is heard before speaking.

If there is no tone, make sure the volume is turned up.

While voice recognition is active, the system displays a symbol in the top right of the screen.

2. Clearly speak the command “Navigation.” 3. Clearly speak one of the commands in this section.

The following commands only apply once the Navigation command is given.

Change Country:

Changes the country origin to input a destination from that region. The system will accept United States, Canada, or Mexico.

Address or Destination:

Allows an address to be stated as a one-shot method. The system will recognize the address if stated all at once or say a city center.

An example is to say, “200 Renaissance Street, Detroit, Michigan” or “Detroit, Michigan.”

Directed Address:

Allows an address to be stated one step at a time. The format will be State, City, Street, then House Number.

Intersection

: Allows an Intersection to be stated as the destination. The format will be State, City, Street, then Intersection.

Home

: Instructs the system to start guidance to address saved as My Home.

Contact

: When a phone is paired to the system, which contains Address Information stored for contacts, the address associated with that contact can become a route. If the system cannot resolve the address, an error displays.

Points of Interest or POI:

Allows a Point of Interest to be stated as a destination. Become familiar with the POI categories and sub-categories in the system by pressing Destination from the Home Page or DEST from the faceplate, then selecting Point of Interest. POI commands for Along Route and Around Destination will be available if route guidance is active.

Add Waypoint:

Allows addition of individual waypoints or the destination. The system will ask for the choice of entry method to continue. An example is to say, “POI Along Route” or “Intersection.”

Delete Waypoint:

When guidance is active, this command allows the deletion of individual waypoints or the destination. If guidance is not active, the system will indicate the destination list is empty.

Where Am I?, My Location, or Current Position:

Instructs the system to give the current position of the vehicle.

Help

: The system plays back more specific help commands associated with Navigation or a Navigation sub-feature.

Entering a Destination in Other Countries

For the voice recognition to respond to a local address the corresponding country needs to be set in the navigation system.

The country can also be set using voice commands. However, the country will change back to the default country when the vehicle is keyed off.

1. Press on the steering wheel.

2. Say “Navigation.”
3. Say “Change Country.” 4. Say the country name. For example, say “Canada.”

OnStar Command (If Equipped)

To activate OnStar voice recognition, press on the mirror or press on the steering wheel and say “OnStar” after the beep. This will active the OnStar voice control. See OnStar in the owner manual.

Help Commands

•  Help
•  Hands-Free Calling •  Turn-by-Turn Directions • OnStar Info

After each list of help commands, the following are available: • Go Back
• Repeat
• Cancel
•  Help
• Goodbye

Hands-Free Calling

•  Call
•  Store
•  Commands

- Call
- Store
- My Number
- Minutes
- Store Last Number
- Digit Dial
- Redial
- Dial
- Number Recall
- Directory
- Digit Store

Turn-by-Turn Directions

• Directory
• Plan Route
• Commands

- Directory
- Store Destination
- Plan Route
- Delete Destination
- Mute Directions

OnStar Info

• Messages
• Minutes
• My Number
• Commands

- Messages
- Virtual Advisor
- My Number
- Minutes
- Number Recall
- Advisor Playback

• Virtual Advisor

Virtual Advisor

Choose this option to connect to a live Advisor.